Our Privacy Notice
1. Who we are
This privacy notice covers all personal data that is gathered by Central Eurasian Partners, a charity registered in England and Wales, registered charity number 1121497.
2. The personal information we collect about you
We may collect personal information about you. We do not usually collect sensitive personal information about our supporters unless there is a clear reason for doing so.
We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.
The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:
- where you have provided your consent to allow us to use your data in a certain way
- where the processing is necessary to carry out for the performance of a contract with you
- where the processing is necessary in order for us to comply with a legal obligation; or
- where it is in our legitimate interests to perform our functions, for example, processing donations or sending you administrative communications where our legitimate interest is to raise funds and to deliver our charitable purposes
3. How we use the data we collect
i. Our donors and supporters
If you wish to support us by making a donation, registering to fundraise for us, or requesting regular information we will collect your name and contact details as a minimum.
We will also collect the information required under gift aid regulations if you agree to make your donation eligible for gift aid.
Where appropriate, we may also ask for your date of birth and your motivation or personal experience for supporting us. We will use the information you provide information you asked for, tailor communications to you, to administer your donation including processing gift aid, to send you a thank you letter, to support your fundraising or manage your marketing preferences.
We may also send you administrative communications, for example confirming a direct debit instruction when you have made a donation to us.
ii. Marketing communications
Where you give us your consent, we will also use your personal data in order to send you information and fundraising communications in connection with the following:
- Supporter updates, including specific information about individual CEP partners and other publications informing you about our work
- Appeals and fundraising activities – including requests for donations, information about how you can leave us a gift in your will, how you can raise money on our behalf or attend or take part in a fundraising event and updates on the impact that your fundraising activities have had on our work
- Volunteering – information about how you can help support our work by giving up your time or using your influence to progress our aims, along with updates on the impact of your work;
- Other services – including information about any products we may offer for sale.
iii. Visitors to our website
When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as how our website was accessed, and the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google Analytics to make, any attempt to find out the identities of those visiting our website. If we do want to collect personal information through our website, we will make this clear and explain what we will do with it.
We may use click through and open mail tracking when sending emails so that we can check whether the recipient has opened an email, unsubscribed, or clicked on a link to our website. This enables us to assess the effectiveness of our email campaigns.
Our website may also include links to other websites, not owned, associated or managed by us. Whilst we try our best to only link to reputable websites we cannot be held responsible for the privacy of information collected by sites not managed by us, nor can we accept responsibility or liability for them. For this reason you should consult the privacy notice on any external website you link to before you submit any personal information to those websites.
iv. Volunteers and job applicants
If you apply for a job with us or volunteer, we’ll hold the personal information you provide to process your application.
We may undertake monitoring of recruitment statistics, in line with employment and data protection law. If we need to disclose information to a third party, we will not do so without asking you beforehand unless the disclosure is required by law. For example if we need to take up a reference, or obtain “disclosure” from the Disclosure & Barring Service.
If you apply to work with us we’ll only hold your data for the purposes of that application. We won’t hold your personal information for any longer than is necessary for the purposes of that application.
v. Service providers
We do not currently use service providers (such as fundraising agencies, direct mailing companies, mobile marketing providers and software platform providers) to help us provide you with our services but may do so at some point in the future.
We may give relevant persons within these service providers access to your personal information, but only to allow them to perform their services for us. Some service providers may be based outside of the European Economic Area (EEA) however, we will endeavour to ensure that any data transfers outside of the EEA are carried out in compliance with relevant data protection legislation and that the processing of your data is subject to appropriate security measures.
vi. Legal requirements
We may disclose your personal/sensitive personal information when required to by law, for example, to HMRC for tax purposes or to police forces for the prevention or detection of crime.
4. Children’s personal information
We are committed to protecting the privacy of young people who want to fundraise for us or volunteer with us.
Our fundraising and communication activity may request specific information about the age of participants. Where appropriate we will seek the consent from a parent, guardian or carer before collecting information about young people under 16.
5. How we contact you
You decide how you want us to contact you, whether by mail, email or by phone or text message (SMS/MMS) and you can update your communication preferences at any time by telling us when things change. You can do this by sending an email, telephoning or writing to our main contact point. From time to time we will also send you a communication to update and refresh your communication preferences.
6. Telling us when things change
You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether.
You can advise us about any changes by emailing or writing to us.
If you tell us that you no longer want to receive further contact from us and you are on our supporter database, it may take a short while before our communications stop altogether we sometimes plan communications in advance. If you request to receive no further contact from us, we will keep the information we hold on you and add you to our suppression lists to ensure that you do not receive unwanted materials in the future.
7. Access to your information and correction
You have the right to see information contained in personal data we hold about you. If you would like to receive some or all of your personal information (called a Subject Access Request), please contact us using the contact details under section 6 above.